The welfare of learners is paramount.
Our safeguarding leads
Our safeguarding leads are the first point of contact for safeguarding and welfare concerns connected to Coastal Ballers.
Players, parents, carers, coaches, volunteers and supporters can speak to us if they are worried about something, need advice, or want to raise a concern.
Prefer to call? Phone East Norfolk Sixth Form College reception on 01493 662234 and ask for Dean Crosbie or Steve Balls. Reception is open Monday to Friday, 8:30am–4pm.
Safeguarding through East Norfolk
Coastal Ballers is run through East Norfolk Sixth Form College, which is committed to safeguarding the welfare and wellbeing of all learners.
The college's safeguarding approach is built around safe practice, a supportive culture, respect, openness, honesty, diversity and individual need.
All Coastal Ballers staff and volunteers work within East Norfolk Sixth Form College safeguarding procedures and complete the appropriate recruitment, qualification and DBS requirements for their role.
Everyone has the right to equal protection from harm or abuse.
Staff and volunteers are supported with safeguarding guidance and training.
Concerns are shared with appropriate agencies where needed.
What to do if you have a concern
If something does not feel right, please speak up. You do not need to decide whether something is serious before asking for help.
Call 999
If someone is in immediate danger or needs urgent help, contact the emergency services straight away.
Speak to the safeguarding lead
Email either of the designated safeguarding leads directly. We will listen, record concerns appropriately and act where needed.
Choose a safeguarding leadReport to Basketball England
For basketball-specific safeguarding concerns, you can also use Basketball England safeguarding routes.
Basketball England safeguardingPlease tell us if something feels wrong
Concerns can be about a player's wellbeing, behaviour at sessions, communication, online activity, poor practice or anything that does not feel right.
Bullying
Poor practice
Inappropriate behaviour
Online or social media concerns
Emotional wellbeing
Discrimination or exclusion
Unsafe behaviour
Spectator behaviour
How we help keep players safe
Safeguarding is everyone's responsibility. We work to create a safe, positive and inclusive environment for every player.
Named safeguarding lead.
Clear concern reporting routes.
Appropriate checks, standards and guidance for coaches and volunteers.
Positive behaviour expectations for players, parents, coaches and supporters.
Encouraging concerns to be raised early.
Keeping safeguarding and welfare visible across the programme.
A culture where young people feel listened to and respected.
Working with appropriate services or governing bodies where required.
Codes of conduct and positive behaviour
Everyone involved in Coastal Ballers has a role to play in creating a safe, respectful and positive environment.
We expect players, parents, carers, coaches, volunteers, officials and spectators to support sessions in the right way, with respect for teammates, opponents, officials, coaches and other families.
Poor behaviour, abuse, intimidation or disrespect towards players, coaches, volunteers, officials or spectators is not acceptable.
How we respond
We will take concerns seriously, handle them sensitively, and follow appropriate safeguarding procedures.
Speak to us
Share any concern with the safeguarding lead or a member of the Coastal Ballers team.
We listen and record
Concerns are taken seriously, recorded appropriately, and handled confidentially.
We act
Where required, we follow safeguarding procedures and involve the appropriate services.
Safeguarding support
These safeguarding resources may help parents, carers, coaches and young people find further advice and support.
We are here to listen.
If you are worried about something connected to Coastal Ballers, contact either safeguarding lead directly. We will listen, take your concern seriously and follow the appropriate safeguarding process.